NPTC-qualified tree surgeon dismantling a tall tree from a cherry-picker bucket against the evening sky in Pontypool, South Wales
5.0 · Trusted across South Wales

Expert Tree Surgeons in Pontypool & South Wales

Hywel Jones Tree Services is a family-run team of NPTC-qualified arborists delivering safe, tidy and dependable tree care — from a single overhanging branch to full site clearance. Fully insured, fairly priced and proud of every job.

NPTC Qualified
Fully Insured
24hr Emergency
Family-Run
Our Services

Complete Tree Surgery & Garden Care

From a single overhanging branch to full site clearance, our qualified tree surgeons handle every job with precision, care and respect for your property. Each service below is delivered to British Standard BS3998 and tidied to a high finish.

NPTC-qualified tree surgeon section-felling a tree with a chainsaw from a cherry picker

Tree Surgery

Expert tree felling, crown reduction, pruning and shaping that protects the long-term health and structure of your trees.

  • Tree felling & section dismantling
  • Crown reduction & thinning
  • Pruning & dead-wooding
  • Safe rigging in tight spaces
Tree surgery & crown reduction
Stump grinder removing a large tree stump beside a garden wall in South Wales

Tree Stump Removal

Professional stump grinding and full extraction that reclaims your garden space and removes trip hazards for good.

  • Stump grinding below ground level
  • Full root-ball extraction
  • Ready for re-turfing or planting
  • Clean, level finish
Tree stump removal service
Tree surgeon trimming a tall conifer hedge with a long-reach pole trimmer

Hedge Maintenance

Regular trimming, reshaping and height reduction to keep your hedges healthy, dense and beautifully neat all year round.

  • Precision trimming & shaping
  • Height & width reduction
  • Overgrown hedge restoration
  • Seasonal maintenance plans
Hedge cutting & maintenance
Arborist reducing a large tree from a cherry picker during a site clearance

Site Clearance

Complete vegetation and site clearance for builders, developers and homeowners reclaiming overgrown or wooded plots.

  • Overgrown plot clearance
  • Development & building sites
  • Bramble & undergrowth removal
  • Full waste removal
Site & land clearance
Wood chipper processing branches at sunset above the South Wales valleys

Wood Chipper Hire

Our operated chipping service — we bring a well-maintained machine and a qualified operator to your site and chip branches and green waste fast.

  • NPTC-qualified operator included
  • Branches up to 150 mm chipped
  • Half-day or full-day bookings
  • Keep the chip as mulch, or we remove it
Operated wood chipper hire
Tree surgeon silhouetted in a cherry picker dismantling a dangerous dead tree

24-Hour Emergency Tree Services

Storm damage, fallen trees or dangerous limbs? Our emergency team responds day or night to make your property safe quickly.

  • Storm-damage response
  • Fallen & unstable tree removal
  • Road & access clearing
  • Rapid, round-the-clock call-out
Emergency tree removal service

Not sure what you need?

Tell us about your tree or garden and we will recommend the safest, most cost-effective approach.

Ask for Free Advice
Firewood for Sale

Seasoned Hardwood Logs, Delivered to Your Door

Dry, ready-to-burn hardwood logs, sustainably sourced from our own tree work and seasoned until they light easily and burn hot. Bulk and bagged loads delivered across Pontypool and the valleys — with free delivery in Torfaen.

  • Bulk / Builders Bag£80
  • IBC Cage£140
  • Tipper Load 5 bags£350
  • Trailer Load 10 bags£720
Seasoned hardwood firewood logs stacked beside a lit wood-burning stove
How We Work

A Simple, Stress-Free Process

We make professional tree care straightforward from first call to final clean-up, keeping you informed and confident at every stage.

1. Get in Touch

Call or send us a message describing your trees, hedges or site. We listen carefully and arrange a convenient visit.

2. Free Site Survey

We assess the trees, check for any TPO or conservation restrictions, and provide a clear, no-obligation written quote.

3. Expert Work, Safely Done

Our NPTC-qualified team completes the work to BS3998 standards, fully insured and with safety at the heart of everything.

4. Tidy & Recycle

We leave your site spotless, chip the brash and recycle timber into seasoned firewood. Job done, beautifully.

About Us

Local, Family-Run Tree Surgeons Who Genuinely Care

Hywel Jones Tree Services began in 2013 as a family business founded by Hywel and his partner Kate, working out of Torfaen in the heart of South Wales. What started as a passion for trees and the Welsh landscape has grown into a trusted team of qualified tree surgeons with more than 40 years of combined experience between them.

We are proud to be part of the Pontypool and Torfaen community. From the wooded slopes around Pontypool Park and the ancient woodlands of the Eastern Valley to the leafy gardens of Cwmbran, Newport and Cardiff, we understand the trees that shape our region and the weather that tests them. That local knowledge means we recommend the right work at the right time, every time.

Because we own all of our own equipment rather than hiring it in, we keep our costs sensible and pass those savings on to you with fair, transparent pricing and no hidden surprises. We treat every client with the utmost respect and every garden as if it were our own.

Caring for trees and caring for the environment go hand in hand. Wherever possible we recycle the wood we remove, turning it into seasoned firewood and wood chip rather than sending it to landfill, and we always advise on retaining and protecting healthy trees for the wildlife and beauty they bring to South Wales.

Fully Insured

£5m public liability and £10m employer's liability for complete peace of mind.

Properly Qualified

NPTC-qualified arborists working to British Standard BS3998 at all times.

Eco-Conscious

We recycle timber and brash into firewood and chip, minimising waste.

Honest & Fair

Clear quotes, respectful service and a tidy finish on every single visit.

Where We Work

Proudly Serving Pontypool & All of South Wales

Based in Torfaen, we travel across more than 100 towns, villages and neighbourhoods. Each hub below links to its own local guide.

Don't see your village? We almost certainly cover it — just ask.

Check My Area
Customer Reviews

What Our South Wales Customers Say

Real feedback from homeowners and landowners across Pontypool, Cwmbran, Newport and beyond. Their trust is the foundation of everything we do.

“From the first phone call to the completed work, the service from this company is 1st class. This is the second time we have used Hywel and his team and the service was second to none — friendly, professional and very helpful. We certainly wouldn't use anyone else.”

AP
Annie Palmer-PhillipsGoogle review · Repeat customer

“Hywel and the team reduced a much-loved willow tree and removed one other. They worked with me every step of the way and cleared up everything afterwards. Professional, courteous and a respectful team.”

DW
Deborah WalkerGoogle review · Tree reduction & removal

“Fantastic service — I had a dead tree cut down. They were very quick and left everything tidy, and were happy to bag me up some of the shredded material for the garden. Their quote was also the most reasonable I received. No hesitation in recommending them.”

LD
Laura DaviesGoogle review · Tree removal

“Had Kyle and Lewis cut back a sycamore tree. They did a fantastic job, cleaned all the mess up and took it all away. An asset to the team. Highly recommended.”

LL
Linda LewisGoogle review · Tree pruning

“Recently had lots of trees trimmed and one taken down. Great service, and they left the garden really tidy throughout. Well priced and would use again.”

AT
Aleem TufailGoogle review · Tree surgery & felling

“Great service cutting back my hedge. Good communication, a tidy job and they cleaned up after themselves. Very nice. Would recommend.”

AC
Ashley CleavesGoogle review · Hedge cutting
Free Quotes · 24-Hour Cover

Trees Need Attention? Let's Take a Look Together.

Whether it is a routine prune or an urgent storm-damaged tree, our friendly, qualified team is ready to help across Pontypool and South Wales.

Call 07525 855 019
Your Questions Answered

Frequently Asked Questions

Everything you might want to know before booking your tree surgery in South Wales. Still unsure? We are always happy to help.

Absolutely. Hywel Jones Tree Services carries £5 million public liability and £10 million employer's liability insurance, so you and your property are fully protected. Our arborists are NPTC qualified and every job is carried out to British Standard BS3998 for tree work — the recognised benchmark for safe, professional arboriculture.

Every tree, hedge and site is different, so we give you an honest, no-obligation quote after a free site visit. Because we own our own equipment rather than hiring it in, we keep our prices fair and competitive, with everything explained clearly up front and absolutely no hidden charges.

Yes. We provide a 24-hour emergency tree service across South Wales for storm-damaged, fallen or dangerous trees. If a tree is threatening your home, blocking access or has come down in bad weather, call us on 07525 855 019 at any time, day or night, and we will respond as quickly as possible.

Possibly. Some trees are protected by a Tree Preservation Order (TPO) or sit within a conservation area, which means council consent is required before work begins. Don't worry — we check this for you as part of our survey and can advise on, or help you with, any application to your local authority. We never carry out work that would put you at risk of breaching the rules.

Always. Leaving your property clean and tidy is part of the job, not an extra. We chip the brash on site, and timber can either be removed completely or processed into seasoned firewood — whichever suits you best. You will hardly know we were there, except for a beautifully cared-for garden.

We are based in Torfaen and proudly cover Pontypool, Cwmbran, Newport, Cardiff, Abergavenny, Caerphilly, Pontypridd and more than 100 surrounding towns and villages across South Wales. If your village isn't listed on our service-area map, please just ask — we almost certainly come to you.

For routine tree surgery and hedge work we can usually arrange a site visit within a few days and then schedule the job at a time that suits you. Genuine emergencies are dealt with the same day wherever possible. We will always be honest about timescales so you know exactly what to expect.

Get in Touch

Request Your Free, No-Obligation Quote

Ready to give your trees the care they deserve? Tell us a little about your project and our friendly team will get back to you quickly with honest advice and a clear price. We look forward to helping.

07525 855 019Call or text — 24-hour emergency line
Hyweljonestrees@outlook.comWe reply to every enquiry promptly
Pontypool, TorfaenCovering all of South Wales
Facebook & Instagram@hyweljonestrees
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